Refund & Return
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At ShoppingHighway, we prioritize customer satisfaction and aim to ensure a hassle-free shopping experience. This Refund & Return Policy explains our guidelines for returns and refunds for products such as keyboards, mice, webcams, and LCD writing tablets.
1. Eligibility for Returns:
- Products can be returned within 7 days of delivery if they are defective, damaged, or not as described.
- If approved,return or exchange will be done within 10 busines days.
- To be eligible, the item must be unused, in its original packaging, and accompanied by a proof of purchase (invoice).
- Once approved, ship the product to our designated address. We recommend using a trackable shipping service to avoid any loss during transit.
3. Refund Policy:
- Upon receiving and inspecting the returned product, we will process your refund within 5-7 business days.
- Refunds will be credited to the original payment method within 7-10 business days.
- Shipping charges are non-refundable unless the return is due to an error on our part.
4. Non-Returnable Items:
- Items damaged due to misuse or tampering are not eligible for returns.
5. Exchange Policy:
- Exchanges are subject to product availability.
For any questions, feel free to contact our support team. Your satisfaction is our priority